Terms & conditions

1. Introduction
FreshNBright (“we”, “us”, “our”) is the trading name of FreshNBright Limited (NZ Companies Office #9271133). By using our website or engaging our cleaning services, you agree to these Terms and Conditions (the “Terms”). If you do not agree to these Terms, you should not access our site or engage our services.

2. Services
We provide residential and short-stay cleaning services in and around Queenstown, including turnover cleans, deep cleans, and related services. The exact details of any clean — scope, frequency, pricing, and scheduling — are agreed directly with you, either by email, phone, or in person, and are not processed or confirmed through this website.

3. Quotes and Enquiries
Quote and job-application forms on this site are enquiries only, not bookings or contracts. A cleaning arrangement is only confirmed once we’ve agreed on the details directly with you. By submitting a form, you confirm that the information you provide is accurate and that you have the authority to request our services for the property in question.

4. Personal Information
Information you submit through our contact, quote, or job-application forms is collected and used in accordance with our Privacy Policy. Please refer to that policy for full details on what we collect, how we use it, and your rights regarding your personal information.

5. Liability
To the extent permitted by law, we are not responsible for any injuries, damages, or losses suffered by you or any third party arising from the provision of our services.

6. Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted on this Website.

7. Governing Law
These Terms are governed by the laws of New Zealand.

8. Contact Us
If you have questions about these Terms, please contact:
Email: [email protected]
Address: 41 Industrial Place, Queenstown 9300, New Zealand